Frequently Asked Questions
Welcome to FAQ.
Here you will find some of the questions frequently asked by our customers. If you cannot find the answer to your question, simply call us or send e-mail. We look forward to helping you.
Consider the material and color you prefer, the uses of the sink, the number of bowls required and the size of the bowls, the type of worktop material you propose to use and the base unit space available to install within. Once you have identified some of the above aspects you can easily navigate through our large selection of sinks to find one suitable for your home.
All CreaVe sinks come with a 10-year warranty.
A topmount sink has a lip that folds over the countertop and is therefore resting on top of the countertop cutout. Fasteners securely mount an undermount sink underneath the countertop so that a polished edge of stainless steel etc. is exposed above the sink. An undermount sink cutout requires more polishing and installation labor than a topmount sink cutout and is therefore a more expensive option.
Do not ever use steel wool, scouring pads, steel brushes, etc. Their particles may become embedded in the sink surface and cause a rusty discoloration.
- Do Routine Cleaning
- Use soap, warm water and sponge. Rinse thoroughly and wipe dry.
- Always rub in the direction of the grain, rinse thoroughly, and wipe dry.
- In order to maintain luster, use a small amount of mineral oil on a soft cloth. Apply evenly to the entire surface of sink and buff to a shiny finish.
Unless pure distilled water flows from your faucet, there will be dissolved minerals and salts in your rinse water. When the rinse water evaporates, the minerals/salts are sometimes left behind. These are the same water spots you see on your car finish. If you dry your sink after rinsing, these spots will not form. If you have hard water deposits, try to use a little white vinegar to remove them. After removal, rinse and dry the sink.
Construction chemicals, solvents and many household cleaners contain chlorides and acids which can react and damage stainless steel. Chlorine bleach (chloride!) or products which contain it (many ordinary household cleaners do!) can stain/corrode a stainless steel sink. Muriatic acid which may be used by a ceramic tile person to clean grout, etc. is not recommended. If a dangerous chemical gets on the sink, wash it immediately with water. Rinse well and dry the sink with a towel or paper towels. These facts are true for ANY kitchen stainless steel sink, in any gauge, offered by any company.